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ISO 9001 Certification
At PSC Industries, we are dedicated to customer satisfaction. We highly value quality, and prioritize it in all our processes. This dedication to quality is why PSC Industries is committed to following the ISO 9001 standard for quality management.
What is ISO 9001 Certification?
ISO 9001 is a set of standards designed to qualify Quality Management Systems (QMS). This standard was set by the International Organization for Standardization, and is recognized by organizations across the globe. The requirements for this standard are based on seven quality management principles:
- Customer Focus
- Leadership
- Engagement of People
- Process of Approach
- Improvement
- Evidence-based Decision Making
- Relationship Management
According to the International Organization for Standardization, “Implementing ISO 9001 means your organization has put in place effective processes and trained staff to deliver flawless products or services time after time.” It helps organizations build a framework to improve production and ensure consistent quality is being provided to customers.
Why is ISO 9001 Certification Important?
ISO 9001 is one of the most widely used and recognized quality standards in the world. Having such a highly acknowledged certification builds credibility with other organizations.
The ISO 9001 standard helps optimize processes as much as possible. It promotes spotting and eliminating inefficiencies, reducing waste, making informed decisions, and continuously implementing improvements. This not only improves the products themselves, but can also lead to significant cost savings.
Maintaining a QMS that is standardized and consistently reviewed helps ensure that customers are consistently receiving products that meet their needs. ISO 9001 standards emphasize prioritizing customer satisfaction and meeting customer needs. Following ISO 9001 standards helps increase customers’ confidence that they will receive satisfactory products.
Strengths in our QMS
Maintaining a culture focused on continuous improvement ensures that we are utilizing the best practices for our business. This allows us to remain competitive in price and quality.
Maintaining ISO 9001 standards also ensures that we are encouraging engagement throughout all levels of the organization. The importance of quality is modeled in our leadership and effectively communicated throughout the organization. Our continuous improvement plan involves participation from all employees, ensuring that employees at all levels are committed to yielding the highest quality product possible.
